Operational Effectiveness

Operational effectiveness (OE) is about continual improvement in all aspects, without trade-offs.

While many corporate leaders tend to focus on the more fashionable strategic aspect of their company, true success requires both the right strategy and operational effectiveness and CEOs should clearly distinguish the two. Operational effectiveness (OE) is about continual improvement in all aspects, without trade-offs. It is an area of constant change, where flexibility is required and which ultimately seeks to achieve best practice. On the other hand, strategy is about defining a unique market positioning and making trade-offs between different strategic paths.

PYI Consulting offers both Strategy Consulting services and OE consulting as they are the two sides of the same coin. A company cannot succeed in the marketplace if it substitutes one for the other as neither are enough for success on its own.

PYI Consulting focuses on all 4 aspects of the OE cycle:

• Leading & controlling functional performance
• Measurement and improvement process
• Leveraging and automating processes
• Continual improvement of the functional performance

While some corporations may have a solid grasp on the above, it is in the integration of these 4 aspects that they fail most often. PYI Consulting helps its clients ensure that improvements continue over time and that no opportunities for innovations are missed.